Explore "White Collar" by C. Wright Mills on Textopian. Read with annotations and highlights.
One of the most crucial changes in the work-life of salesgirls over the last decades is the shift in their relation to customers. What has occurred may be gauged by comparing the outlook of (i) salespeople in small and middle-sized cities, with (II) salesgirls in big metropolitan stores.
I. Salespeople, as well as small merchants in the small city, are often proud to say that they know well most of the people they serve. Their work satisfactions spring directly from this experience of the personally known market, from a communalization not with their superiors or bosses, but with the customers.