White Collar by C. Wright Mills — Read

Between the still-remaining old office and the vanguard, fully-rationalized office, there is a widespread, intermediate type. Just before World War I, Sinclair Lewis in The Job described such an office, which, although caricatured, is not untypical:

At the top, the chiefs, department heads and officers of the company, ‘big, florid, shaven, large-chinned men, talking easily... able in a moment's conference at lunch to "shift the policy. ". When they jovially entered the elevator together, some high-strung stenographer would rush over to one of the older women to weep and be comforted.'